The feed only shows grey thumbnails
When your Instagram feed is showing up on a page but the posts show up as just grey thumbnails (rather than showing the actual image),
When your Instagram feed is showing up on a page but the posts show up as just grey thumbnails (rather than showing the actual image),
If a feed is not updating to show the latest Instagram posts, either from your own Instagram account or even from a tagged post or
Due to recent changes in the Meta (Instagram API), some users may encounter an error message within Spotlight stating, "We couldn’t find any Business Instagram
At times, you may notice that your Instagram posts’ thumbnails don’t load and remain as grey boxes. If this ever happens and you see the error…
In some rare cases, you may notice that the thumbnails on your Spotlight feed are different from the ones you see on your Instagram account.
If your feed isn't updating automatically, one potential cause could be the absence of the spotlight/instagram/update hook in the Cron Events list. This issue may
We’ve come across some cases where certain tagged posts are not shown in Spotlight when you choose to display posts that a certain Instagram account
When you connect your Instagram account to Spotlight through your website or using our Access Token Generator, you’re creating a connection between Instagram and our
On rare occasions, once you’ve embedded the Instagram feed from Spotlight on your website, either using the block, shortcode, or widget, the feed will show up
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