“Image not available” error
In previous versions of Spotlight, this error would show up in the popup lightbox version of posts as it would be displaying images directly from
In previous versions of Spotlight, this error would show up in the popup lightbox version of posts as it would be displaying images directly from
If you see this error show up in Spotlight: The Instagram API responded with an error: Error #10 [IGApiException]: Requires user session The problem will
This error message sometimes shows up in place of a post's image in your feed. It may be caused by an account's expired access token
In some rare cases, we've seen Instagram feeds that are missing some Instagram posts. There could be a couple of reasons for this to happen.
The Instagram API doesn't notify Spotlight when a post is deleted, which means Spotlight can't determine that a post has been removed. The deleted Instagram
Access to your IG accounts is given for a limited amount of time. This is a security feature that is written into the API. Personal
If the Spotlight pages in your Dashboard are blank or the Spotlight logo appears to be stuck (repeatedly flashing) when loading the Feeds page, Add
There are a couple of things that could be happening, causing your posts to no longer update automatically. 1. Let's clear the cache. Then navigate to
Theme incompatibility In order to test for theme compatibility, please do the following (we strongly recommend doing this on a staging site, not your live
Still stuck?
Free Download
Get inspired by nine of the best use cases of Instagram feeds from real Spotlight users.